Terms & Conditions

• StaffTrakr is a workforce attendance platform for subscribing organisations and their employees
• Organisations subscribe to StaffTrakr; employees use the app under their organisation’s account and policies
• Your organisation is typically the data controller; we act as a service provider
• If you do not agree to these terms, do not use the service

StaffTrakr includes:

• Admin console — employee management, attendance, reports, leave/WFH approvals, and location maps
• Employee app (Android or browser) — login, punch-in/out with GPS, attendance history, requests, and notifications
• Marketing website — product information, subscriptions, and support contact

We may update, improve, or modify features from time to time.

Subscribing organisations agree to:

• Comply with applicable labour, employment, and privacy laws
• Inform employees that location is collected for attendance while punched in
• Obtain required employee consent before mandating the app or background location
• Manage employee accounts and deactivate or remove employees when employment ends
• Keep administrator credentials secure and use the admin console responsibly

Employees using the app agree to:

• Use the app only for legitimate work attendance as directed by your organisation
• Keep your password and MPIN confidential
• Not share login credentials or registered devices with others
• Not spoof GPS, manipulate attendance, or submit false location data
• Grant location and notification permissions when required by organisation policy

When enabled by your organisation, the app collects GPS for workforce attendance only — not for advertising or unrelated tracking.

While punched in

• Location is recorded at intervals set by your organisation
• On Android, background location permission is required to track your walking path; a persistent on-duty notification is shown
• Tracking stops on punch-out, day completion, or logout

You must not:

• Attempt unauthorised access or disrupt the service
• Reverse engineer, scrape, or misuse the platform
• Upload malicious code or interfere with other users
• Use the service in violation of applicable law

We may suspend or terminate access for breach of these terms, security risk, or non-payment by a subscribing organisation.

Organisation subscriptions

• Access to certain admin features requires a paid organisation subscription
• Payments are processed through secure third-party providers (e.g. Razorpay)
• We do not store your credit/debit card or banking details on our servers
• Fees, plans, and renewal terms are shown during signup or in your organisation account

Our charges

• Subscription fees are generally non-refundable unless required by applicable law
• We may change pricing with reasonable notice to subscribing organisations
• Failure to pay may result in suspension of organisation access

The service may use third-party providers such as:

• Google Firebase — push notifications and live location sync
• Google Play Services — Android app distribution
• Razorpay — subscription payment processing
• Cloud hosting and infrastructure partners

Your use of those features may also be subject to the third party’s own terms and policies.

Our collection and use of personal data is described in our Privacy Policy. By using StaffTrakr, you acknowledge that policy.

For account removal after employment, see our Delete Account page.

• The service is provided “as is” to the extent permitted by law
• We do not guarantee uninterrupted GPS accuracy on every device or network
• VNV Logixpace is not liable for indirect, incidental, or consequential damages arising from use of the service
• Nothing in these terms limits rights that cannot be excluded under applicable law

• These terms are governed by the laws of India
• Courts at Hyderabad, Telangana have jurisdiction, subject to mandatory local protections

We may update these Terms & Conditions from time to time. Updates will be posted on our website with a revised "Last updated" date. Continued use of the service after changes are posted means you accept the updated terms.

If you have questions about these Terms & Conditions, contact us at: